Privacy Policy

1. Who we are

This Privacy Policy applies to the website led-lightning.com, operated by FIREMAPLE TECHNOLOGY CO., LIMITED (楓燁科技（香港）有限公司). Throughout this document, “we”, “us” and “our” refer to FIREMAPLE TECHNOLOGY CO., LIMITED.

You can reach our data controller at steven@led-lightning.com.

2. Information we collect

We collect only the information necessary to respond to B2B sales, OEM/ODM, and partnership inquiries:

• Inquiry form submissions — email (required), name, company, country, WhatsApp/phone, product category, quantity, key specs and free-text message. All fields except email are optional.
• Server logs — IP address, browser user-agent, requested URL and timestamp. Retained for security, debugging and abuse-prevention purposes.
• No tracking cookies by default. We do not deploy analytics or advertising cookies on this site. If we add analytics in the future, we will update this policy and request consent.

3. How we use information

• To reply to your inquiry with pricing, lead times, samples or product documentation.
• To negotiate and fulfill commercial contracts with you or your company.
• To send transactional emails relating to orders, shipping, or after-sales support.
• To comply with legal, accounting, tax and export-control obligations.

We do not sell, rent or trade your personal data. We do not send marketing emails to inquiry submitters without their explicit opt-in.

4. Sharing with third parties

Information is shared only with parties that are necessary for us to do business with you:

• Email/CRM providers we use to receive and process your inquiry (e.g. corporate email host).
• Freight forwarders, customs brokers and shipping carriers, only when you place a shipment with us.
• Payment institutions and banks involved in processing your order.
• Government authorities when required by law or valid legal process.

5. International transfers

Our offices and primary data storage are located in the People's Republic of China. If you submit information from outside China, your data will be transferred to and processed in China. We rely on the lawful contract basis (Art. 6(1)(b) GDPR / equivalent) for B2B inquiries and orders.

6. Retention

Inquiry submissions are retained for up to 3 years to support ongoing B2B relationships. Commercial records (invoices, contracts, customs documents) are retained for the period required by applicable accounting, tax and export-control laws — typically 7–10 years. Server logs are retained for 90 days.

7. Your rights

Depending on your jurisdiction (GDPR, UK GDPR, CCPA, PIPL and similar frameworks), you may have the right to access, correct, delete, port or restrict processing of your personal data, and to withdraw consent at any time. To exercise any of these rights, email us at steven@led-lightning.com. We will respond within 30 days.

8. Security

Data in transit is protected with HTTPS / TLS. Internal access to inquiry data is limited to authorized sales and operations personnel. No method of transmission or storage is 100% secure — please do not send highly sensitive information (e.g. passport scans) through the inquiry form.

9. Children

This site serves B2B customers and is not intended for individuals under 16. We do not knowingly collect data from minors.

10. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Material changes will be communicated via a notice on this page.

11. Contact